Stimara Support logo
Stimara Support logo

All articles

Returns

Info about Returns

Return Eligibility

We accept returns of unused and undamaged items according to the terms outlined below. Returns shipped to us without prior approval will not be accepted. You can access your orders to begin a Return Claim by visiting your Customer Portal here.

Return Shipping Cost

You will be provided a return shipping label for your return that will be sent to your email. This will allow the package to have tracking updated for your return.  You are welcome to use the bubble mailer that your Stimara package arrived in to send

How many days do I have to return my item?

We understand that you might change your mind about your purchase. As such, you can return any unused and undamaged items up to 30 days after delivery. After this time frame, your order is not eligible for a return. To initiate a return, you can do s

How do I make a return?

You can visit your Customer Portal and log in to see options about your order such as starting a Return.  You can also email [email protected] with the subject line “Return Order# [fill Order # here]”. You can find your Order Number in your Order C